We are beyond ready to get back to work and see everyone that we have missed so much! We hope this letter finds everyone healthy, happy, and prepared to ease back into regular routines. Much has changed since we saw you last.
We are all still coming to grips with the COVID-19 pandemic and events triggered by it. Everyone on the planet has been affected by COVID-19. We want to update you on our office, its measured re-opening, and the steps we are taking to ensure we do everything possible to keep our patients and our team healthy. While our office has been closed, we have been closely following shifting regional, state, and national guidelines that affect the field of orthodontics.
The Illinois Department of Public Health has just issued permission to resume non-emergency care. We will resume general appointments for patients the week of May 25, 2020. We will also be following rigorous scheduling protocols and office measures to ensure the safety and well-being of our patients and the team members at Oak Park Dental Associates.
We ask for your patience. We had to cancel many appointments, and we know that there is a strong desire to get your treatment back on track as soon as possible. We will eventually, but it will not be as efficient as you are used to in our office. This benefits everyone. We will have to be very firm in all of our processes and procedures. They have been well-thought-out and reviewed countless times by all the doctors and our entire team. We are getting ready to start rescheduling patients on a first-canceled-first-rescheduled basis, which is fair, efficient, and will serve everyone with getting back on track.
Please note that our office procedures have temporarily changed and will include the following:
We are so grateful for every one of our patients, and this time away has only served to make us even more thankful for each of you. You are the life-force of our practice, and this is why we are taking your safety VERY seriously. We would ask for your patience and understanding.
All of the above protocols are subject to change as things normalize, and we evaluate things in a real-time setting. If you have any questions, please feel free to call our office at (708) 848-8237.
We are so happy about being able to return to our office and see all of you again.Warmly,